Customer Service
English
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AJT9PEEN
Philippines , Region IVA - Calabarzon , Quezon , Morong
Location:
Philippines , Region IVA - Calabarzon , Quezon , Morong
Spoken languages:
English (Professional working proficiency)
Last update:
11-Jan-2017

SUMMARY: I have an extremely strong work ethic.I prefer to complete any given project well ahead of schedule. With more than two years of experience as a customer service representative, I learned to effectively understand and resolve customer issues.
Professional Skills (3) year(s) of experience
Customer Service
Customer Feedback
Customer Support
Technical Support
Tools & Technologies (10) expertise level
PROOFREADING

SAP R/3 - ONLINE PR (...)

CONNECT IT

NOTEPAD++

GOOGLE CHROME (BROW (...)

MICROSOFT POWERPOIN (...)

MICROSOFT OFFICE EX (...)

MICROSOFT WORD

ADOBE FLASH

MICROSOFT OFFICE AC (...)


Description

Nov-2014 - Jan-2016 Telecommunications

Customer Service Representative at Teleperformance

Resolve customer complaints via phone or email. Greet customers warmly and ascertain problem or reason for calling/contacting. Assist customers with placement of orders, refunds, or exchanges. Builds customer trust and provides satisfaction.